Useful links
Official guidance and independent bodies for operators and suppliers of communal heat networks in England.
Register with Ofgem (deadline 26 January 2027)
- Heat networks (Ofgem)
Overview of regulation and registration.
- How to prepare for registration (Ofgem)
The accounts, information and steps you need before you start.
- Register or sign in (Ofgem)
Request access to the registration service. Ofgem says the service is in private beta and access is by request.
Know the rules
- Consumer protection guidance (Ofgem)
Conduct, billing, contracts and protections for vulnerable consumers.
- Fair pricing and cost allocation guidance (Ofgem)
How operators should approach pricing and share costs fairly.
- Heat networks: metering and billing regulations (GOV.UK)
Rules on metering devices and billing based on consumption.
Independent bodies
- Heat Trust
An independent, non-profit consumer champion for heat networks.
- Association for Decentralised Energy
The industry body for decentralised energy.
We're not affiliated with, or endorsed by, any of the organisations listed here, including Ofgem. Links open their own websites and we don't control their content. Last checked October 2026.